Terms and conditions

(Translated from Hungarian)

www.rikov-studio.com
Valid from: 1 March, 2025

 

Please note that this is only a best-effort translation of the original Terms and Conditions written in Hungarian. This English translation will not be legally binding upon purchase, it is only to provide the best possible equivalent to English-speaking customers. Even though this document aims to mirror the Hungarian version as closely as possible, some discrepancies may arise because certain legal terms and concepts cannot be directly translated. Even when using the English version of the Webshop, the original Hungarian version of the Terms and Conditions will be legally binding.

 

1. Introduction

The following Terms and Conditions (hereinafter "T&C") apply to orders placed by any Consumer or Business (hereinafter "Buyer") on the website of the online shop available at www.rikov-studio.com (hereinafter "the Webshop"). The operator of the Webshop is Csonka Richárd Tamás, sole proprietor (hereinafter referred to as "Seller").

Please read this document carefully when shopping on the Webshop, as by placing an order, you accept the terms and conditions set out in this document.

If you have any questions about the use of the Webshop, the purchase process, the goods sold or the Terms and Conditions, you can contact us at the contact details below.

1.1 Seller details

Name: Csonka Richárd Tamás
Address: 1082 Budapest, Üllői út 66/C
Postal address: 1078 Budapest, Marek József utca 38. 4/1.
Tax number: 90686449-1-42
Registration number: 60009380
Name of the registering authority: Budapest Főváros Önkormányzata Főpolgármesteri Hivatal Adó Főosztály
Bank account number: 12010721-02025301-00100004
IBAN: HU90 12010721 02025301 00100004
SWIFT code: UBRTHUHB

1.2. Contact details

E-mail address: info@rikov-studio.com
Telephone number: +36 70 603 1390

1.3. Details of the hosting provider

Company name: Shopify International Ltd.
Address: 2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
Registration number: 560279
Tax number: IE 3347697KH
Website: www.shopify.com

2. Definitions

Parties: Seller and Buyer collectively

Consumer: a natural person over 18 years of age, who is of legal age and acting outside the scope of his/her economic activity or profession

Consumer contract: a contract to which one of the parties is a Consumer

Warranty: in the case of a Consumer contract, under the Civil Code

• a warranty which goes beyond the legal obligation or which is given voluntarily for the proper performance of the contract
  
• mandatory warranty based on a statutory provision
  

Contract: a sales contract between the Seller and the Consumer/Company concluded via the Webshop and via e-mail

Distance contract: a consumer contract concluded without the simultaneous physical presence of the parties in the context of a distance sales system organised for the supply of goods or services covered by the contract, where the parties use a means of distance communication only to conclude the contract

Goods: Goods offered for sale on the Webshop, available for taking possession:

• movable goods, including water, gas and electricity in containers, cylinders or otherwise in limited quantities or of a specified capacity, and
  
• movable tangible property which contains or is connected to digital content or a digital service in such a way that, in the absence of the digital content or digital service concerned, the goods would not be able to fulfil their functions (hereinafter referred to as goods containing digital elements)
  

Purchase price: the consideration payable for the goods

Goods containing digital elements: movable property that includes or is connected to digital content or digital services in such a way that, in the absence of the digital content or digital service concerned, the goods would not be able to fulfil their functions

Compatibility: the ability of a good, digital content or digital service containing digital elements to work with hardware or software with which the same type of good, digital content or digital service is normally used, without the need for modification

Interoperability: the ability of a good, digital content or digital service containing digital elements to interoperate with hardware and software that is different from that with which the same type of good, digital content or digital service is commonly used

Functionality: the ability of a good, digital content or digital service containing digital elements to perform the functions for which it is intended

Manufacturer: the producer of the goods, or in the case of imported goods, the importer into the European Union, or any person who identifies himself as the manufacturer by affixing his name, trade mark or other distinguishing mark to the goods

Durable medium: any device which enables a consumer or a business to store data addressed personally to him in a way that is accessible in the future, for an appropriate period of time for the purposes for which the data were intended and to display the stored data in an unaltered form

Device for remote peer-to-peer communication: a device which enables the parties to make a contractual statement in their absence in order to conclude a contract. Such means include, in particular, addressed or unaddressed printed matter, standard letters, advertisements published in the press with order forms, catalogues, telephones, faxes and Internet access

Business: a person acting in the course of his business or profession

Webshop: The Webshop accessible at www.rikov-studio.com where this contract is concluded

3. Relevant legislation

The original Hungarian names are provided in square brackets, where relevant.

• Act CLV of 1997 on Consumer Protection [1997. évi CLV. törvény a Fogyasztóvédelemről]
  
• Act LXXVI of 1999 on Copyright [1999. évi LXXVI. törvény a szerzői jogról]
  
• Act CVIII of 2001 on certain aspects of electronic commerce services and information society services [2001. évi CVIII. törvény az elektronikus kereskedelmi szolgáltatások, valamint az információs társadalommal összefüggő szolgáltatások egyes kérdéseiről]
  
• Government Decree No. 151/2003 (IX.22.) on the mandatory guarantee for consumer durables [151/2003. (IX.22.) kormányrendelet a tartós fogyasztási cikkekre vonatkozó kötelező jótállásról]
  
• Act CXX of 2011 on the Right to Informational Self-Determination and Freedom of Information [2011. évi CXX. törvény az információs önrendelkezési jogról és az információszabadságról]
  
• Act V of 2013 on the Civil Code [2013. évi V. törvény a Polgári Törvénykönyvről]
  
• 19/2014 (IV.29.) NGM Decree on the procedural rules for handling warranty and guarantee claims for goods sold under a contract between a consumer and a business [19/2014. (IV.29.) NGM rendelet a Fogyasztó és vállalkozás közötti szerződés keretében eladott dolgokra vonatkozó szavatossági és jótállási igények intézésének eljárási szabályairól]
  
• Government Decree No. 45/2014 (II.26.) on the Detailed Rules of Contracts between Consumers and Businesses [45/2014. (II.26.) kormányrendelet a Fogyasztó és a vállalkozás közötti szerződések részletes szabályairól]
  
• Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27.04.2016 on the processing and protection of personal data of natural persons and on the free movement of such data, and repealing Regulation (EC) No 95/46/EC, i.e. the General Data Protection Regulation
  
• Regulation (EU) No. 2018/302 of the European Parliament and of the Council of 28.02.2018 on combating unjustified territorial restrictions of content and other forms of discrimination based on nationality, residence/establishment of the consumer in the internal market and amending Regulations (EC) No 2006/2004 and (EU) 2017/2394 and Directive 2009/22/EC
  
• Government Decree No 373/2021 (VI. 30.) on the detailed rules for contracts between consumers and businesses for the sale of goods and the supply of digital content and services [A fogyasztó és vállalkozás közötti, az áruk adásvételére, valamint a digitális tartalom szolgáltatására és digitális szolgáltatások nyújtására irányuló szerződések részletes szabályairól szóló 373/2021. (VI. 30.) Korm. rendelet]
  
  

4. Scope and adoption of T&C

In addition to the applicable legislation, the content of the contract to be concluded is also governed by our Terms and Conditions. Within this framework, we summarise the rights and obligations of the Buyer and the Seller, the conditions of the conclusion of the contract, the terms of payment and delivery, the deadlines, the rules on liability and the conditions for exercising the right of withdrawal.

By placing your order, you accept the Terms and Conditions of the Webshop, which will be attached to the contract to be concluded.

5. Language and form of the contract

The language of the contract is Hungarian. The contract is concluded by placing the order and accepting our Terms and Conditions.

6. Prices

The prices are in Euro. The Seller is a tax-exempt entrepreneur and therefore the prices do not include VAT. We reserve the right to change prices.

7. Complaints and redress

The Consumer may send any complaints concerning the Goods or the Seller's activities to us using the following contact details:

• E-mail address: info@rikov-studio.com
  
• E-mail address: +36 70 603 1390
  

The Consumer may communicate his complaint to the Seller in writing in the first instance, but in some cases also orally. The complaint may relate to the conduct, work or omission of a person acting on behalf of the Seller directly connected with the marketing or sale of the goods.

The Seller shall investigate the oral complaint without delay and, if possible, resolve it. If the Consumer does not agree with the handling of the complaint or if it is not possible to investigate the complaint without delay, the Seller shall record the complaint and its position and send a copy to the Consumer (in case of personal presence, on the spot). In case of complaints received by e-mail, the Seller shall send the complaint together with the reply to the Consumer within 30 days. The Seller shall reply to the written complaint in writing within 30 days of receipt. If the complaint is rejected, the Seller shall give reasons for its position. The Seller shall provide the complaint with a unique identification number in the case of an oral complaint made by telephone or other electronic communication service.

It must be included in the record of the complaint:

• the place, method and time of lodging the complaint
  
• name, address and contact details of the consumer
  
• A detailed description of the consumer complaint and a list of documents, records and evidence
  
• A statement by the Seller of his position on the Consumer complaint, if it can be investigated without delay
  
• The place and time of taking the minutes
  
• Signature of the person who took the minutes and of the Consumer, the latter in the case of a verbal complaint made in person
  
• The unique identification number of the complaint - in the case of an oral complaint made by telephone or other electronic communication service
  

The Seller shall keep the record of the complaint and a copy of the reply for a period of 5 years and shall produce it at the request of an inspection authority.

The Seller shall inform the Consumer in writing, if the complaint is rejected, of the authority or the Conciliation Body to which the complaint may be submitted. The information shall include the seat, correspondence address, contact details (website, e-mail, telephone number) of the competent authority and of the Conciliation Body of the Consumer's place of residence/residence, as well as the Seller's position on the use of the Conciliation Body procedure to settle the Consumer's dispute.

In the event that the dispute between the Seller and the Consumer is not resolved through negotiations, the Consumer may have recourse to the following enforcement remedies.

7.1. Consumer Protection Authority procedure

In the event of a breach of Consumer rights, the Consumer is entitled to lodge a complaint with the Consumer Protection Authority competent for his/her place of residence. The Authority shall decide whether to proceed with the Consumer Protection procedure after having examined the complaint. The district offices are the first instance authorities. Contact: https://kormanyhivatalok.hu

7.2. Court procedure

Within the framework of civil proceedings, the Consumer is entitled to enforce his/her claim arising from the dispute before the courts in accordance with the provisions of Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure.

7.3. Conciliation Board procedure

You have the right to apply to the Conciliation Body of your place of residence/residence if your Consumer complaint is rejected. To initiate the procedure, the Consumer must attempt to settle the dispute directly with the Seller.

The Seller has a duty of cooperation in the conciliation procedure. On this basis, the Seller is obliged to send a reply to the conciliation body's request, to appear at the hearing before the conciliation body and to ensure the participation of a person authorised to reach a settlement.

If the Seller's place of business is located outside of the county of the Chamber of the Chamber operating the territorially competent conciliation board, the Seller's obligation to cooperate shall include offering the Consumer the opportunity to reach a written settlement in accordance with the Consumer's request.

Failure to comply with the above obligation to cooperate will bring the matter under the jurisdiction of the Consumer Protection Authority, which is obliged to impose a fine for any infringement by the company, which cannot be waived.

The amount of the fine for small and medium-sized enterprises can range from HUF 15,000 to HUF 500,000, and for large companies with an annual net turnover of over HUF 100 million, from HUF 15,000 to 5% of the company's annual net turnover, up to a maximum of HUF 500 million.

The Consumer may request the opening of the Conciliation Body proceedings. The request must be made in writing (letter, fax, telegram or electronic form on the website of the Board of Conciliation) to the President of the Board of Conciliation.

The request must include:

• Consumer's name, place of residence/residence, contact details
  
• name, address, domicile, residence, domicile, place of residence, place of residence, domicile, residence, domicile, place of residence, place of business
  
• Consumer's position and the evidence and facts relating to it
  
• Consumer's declaration that he/she has tried to settle the dispute directly with the undertaking concerned
  
• a statement by the Consumer that he has not initiated any other Conciliation Body proceedings in the matter, has not initiated mediation proceedings, has not lodged a statement of claim, has not applied for an order for payment
  
• a request for a decision of the Board
  
• Consumer's signature
  
• If the Consumer has requested another body to replace the competent Conciliation Body, an indication of the other body's jurisdiction
  

In any event, the document or copy of the document to the contents of which the Consumer refers as evidence (the written statement of the company rejecting the complaint or, if this is not available, the written evidence of the attempted conciliation held by the Consumer) must be attached to the application.

If an authorised representative is acting on the complaint, the authorisation issued by the Consumer must be attached to the request.

For more information on the Conciliation Boards: http://www.bekeltetes.hu

For more information on the local Conciliation Boards:

https://bekeltetes.hu/index.php?id=testuletek

Contact details of the local conciliation body in your area of residence/residence:

Baranya, Somogy and Tolna counties

Competent Conciliation Body: Baranya County Conciliation Body
Address: 7625 Pécs, Majorossy I. u. 36.
Phone number: +36 72 507 154
E-mail address: info@baranyabekeltetes.hu

Borsod-Abaúj-Zemplén, Heves and Nógrád counties

Competent Conciliation Body: Conciliation Board of the Chamber of Commerce and Industry of Borsod-Abaúj-Zemplén County
Address: 3525 Miskolc, Szentpáli u. 1.
Telephone number: +36 46 501 090
E-mail address: bekeltetes@bokik.hu

Budapest

Competent Conciliation Body: Budapest Conciliation Board
Address: 1016 Budapest, Krisztina krt. 99. 111.
Address for correspondence: 1253 Budapest, Pf. 10.
Phone number: +36 1 488 2131
E-mail address: bekelteto.testulet@bkik.hu

Csongrád-Csanád, Bács-Kiskun and Békés counties

Competent Conciliation Body: Csongrád-Csanád County Conciliation Board
Address: 6721 Szeged, Párizsi krt. 8-12.
Phone number: +36 62 549 392
E-mail address: bekelteto.testulet@cskik.hu

Fejér, Komárom-Esztergom and Veszprém counties

Competent conciliation body: Fejér Vármegyei Békélététő Testület
Address: 8000 Székesfehérvár, Hosszúsétatér 4-6.
Phone number: +36 22 510 310
E-mail address: bekeltetes@fmkik.hu

Győr-Moson-Sopron, Vas and Zala counties

Competent Conciliation Body: Conciliation Board of the Győr-Moson-Sopron County Chamber of Commerce and Industry
Address for correspondence: 9021 Győr, Szent István út 10/A
Telephone number: +36 96 520 217
E-mail address: bekelteto.testulet@gymsmkik.hu

Hajdú-Bihar, Jász-Nagykun-Szolnok and Szabolcs-Szatmár-Bereg counties

Competent conciliation body: Hajdú-Bihar County Conciliation Board
Address: 4025 Debrecen, Petőfi tér 10.
Telephone +36 52 500 745, +36 52 500 743
E-mail address: bekelteto@hbkik.hu

Pest county

Competent conciliation body: Pest County Conciliation Board
Address: 1055 Budapest, 25 Balassi Bálint Street IV/2.
Phone number: +36 1 792 7881
E-mail address: pmbekelteto@pmkik.hu

7.4. Online dispute resolution platform

On the website created by the European Commission, the Consumer can, after registering as a Consumer, by filling in the application form on the site, settle his/her disputes related to online purchases without having to go to court. This is another way of Consumer redress without distance barriers.

You can make a complaint about the goods/services you have purchased online.

You and the company you are complaining against have the possibility to choose together on this online dispute resolution platform which dispute resolution body will be entrusted with handling your complaint.

The online dispute resolution platform is available at https://webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=HU

8. Copyrights

Our website is a copyrighted work within the meaning of Article 1 (1) of Act LXXVI of 1999 on Copyright, and all parts of it are protected by copyright. The unauthorised use of images, texts, software or graphic programs on our website, as well as the use of damaging applications that modify our website, is prohibited pursuant to Article 16 (1) of the same Act. Please note that the reproduction of materials, images, videos, texts from our website and from our database is only possible with the written consent of the copyright holder (Richárd Tamás Csonka e.v.), with indication of the source.

Partial invalidity and code of conduct:

In the event that any part of our General Terms and Conditions would be legally incomplete/invalid, that part shall be governed by the provisions of the applicable legislation. In the event of a breach of any of the provisions of the General Terms and Conditions of Business, the provisions of this contract shall remain in force.

The Seller has no code of conduct under the Unfair Commercial Practices Act.

Technical protection measures and operation of digital data content:

The servers that provide the data displayed on our website have an uptime of 99.9%/year. The entire data content is backed up continuously, at regular intervals, so that in the event of a problem, the original data can be restored. The data that appears on our website is stored in MySQL or MSSQL databases. Due to their sensitive nature, these data are stored with encryption of appropriate strength and encrypted using hardware support built into the processor.

9. Characteristics of the goods

On our website, information about the characteristics of the goods for sale is provided in the description on the page of the goods.

We are not responsible for the correctness of the information provided:

During the order process, before confirming the order, you are given the opportunity to modify or correct the data you have provided. You are responsible for the accuracy of the data you have provided. By submitting your order, you acknowledge that the Seller is entitled to pass on to you any damages and costs resulting from any incorrect data provided by you. The Seller excludes its liability for any performance due to incorrect data entry. If the e-mail address or your mailbox is full, the confirmation will be deemed undeliverable and may (prevent) the performance of the contract.

10. Procedure in case of incorrect price

The Seller shall not be liable for any price which, despite all due care and diligence, is obviously incorrectly indicated as a result of a malfunction of the IT system.

A manifestly incorrectly indicated price is deemed to be a price:

• 0 Ft
  
• Price incorrectly indicating a discount (e.g.: original price of the goods: 3.000 Ft, discount: 20%, discounted price: 500 Ft, since in this case the correct price should be 2.400 Ft)
  

If the price is incorrectly indicated, the Seller will inform you of the case and offer you the possibility to buy the goods at the correct price, so that you can either order the goods at the correct price or cancel the purchase without consequences.

11. Use of the Webshop

The Webshop provides the User with the presentation of the goods (with a picture of the goods, description, price on the website) and the option to order online. You can browse our website in a menu system. You will find the goods sorted by category. Click on the name of a category to display the goods in that category. From the list page you can find a detailed description of the goods by clicking on the name of the goods. You can also search the Webshop by keyword.

If you would like to purchase an item, you can do so (by setting the number of items, if you want more than one, and then) by clicking on the shopping cart button. You can view and check the items in your basket by clicking on View Basket. Here you have the possibility to modify quantities or delete items. Clicking on Empty Cart will delete the entire contents of the cart.

Once you have selected the products you wish to order, you can place your order by clicking on the Order button when you enter the site, if you are not registered, you can place your order by creating a registration. When registering, you will be required to provide the following details: name, address, billing address, shipping address, email address, phone number, password. We will send you an e-mail confirmation that your registration has been successful.

The User is responsible for the security of his/her registration data, he/she is responsible for updating his/her data and is obliged to inform the Seller if his/her data has been misused by a third party. If you have forgotten your password, click on "Forgot password", we will then send you a link to the User's registered e-mail address, which you can click to create a new password.

During the order process, the User is required to select his preferred payment and delivery method. Immediately before the order is approved, the User can check the correctness of the data, the goods and the quantity of the goods to be ordered on the Order Summary page. If you wish to correct the data, you can do so by clicking on the pencil icon.

12. Finalising the order

If everything is correct, you can finalise your order by clicking on the "Submit order" button, which will be confirmed on our website and by e-mail. In case you notice in the confirmation e-mail that you have entered incorrect information, please notify us immediately within 24 hours.

The information on our website does not constitute an offer of a contract by the Seller. The bidder is you.

By clicking on the "Submit Order" button, you acknowledge that your offer is deemed to have been made and that your declaration is subject to payment. If your offer is not confirmed within 48 hours in accordance with our General Terms and Conditions, you are released from your obligation to submit an offer.

13. Processing of the order and conclusion of the contract

You may place your order in the Webshop at any time. You will receive an automatic confirmation of your order, which indicates that your order has been received, but this confirmation does not constitute acceptance of your offer. If you do not receive an automatic confirmation by e-mail within 24 hours of placing your order, please let us know, as there may be a technical problem which may have prevented your order from being received by our system.

The Seller will confirm your offer in a second e-mail, at which point the contract will be concluded.

14. Payment option

By credit or debit card

Payment can be made securely online by debit or credit card when finalising your order. Accepted cards are VISA, MasterCard, Maestro, AMEX.

By bank transfer

You can choose the bank transfer option when finalising your order. If you choose this option, after placing the order, the Seller's account details will be displayed to which you will have to transfer the total amount of the order. If you pay by bank transfer, your order will only be processed once the total amount of the order has been credited to the Seller's account. If the total amount of the order is not received within 7 days, your order will be cancelled and will be considered void.

Please include your order number in the payment reference.

Seller's account details:

Account holder name: Csonka Richárd Tamás e.v.
Account number: 12010721 02025301 00100004
IBAN: HU90 12010721 02025301 00100004
SWIFT code: UBRTHUHB
Bank name: Raiffeisen Bank Zrt.
Bank address: 116-118 Váci út, Budapest, H-1133, Hungary

15. Delivery methods

Pick-up in store

By prior arrangement at MULTI Studio, H-1088 Budapest, Üllői út 66/C (entrance from Leonardo da Vinci Street). To make an appointment, please contact info@rikov-studio.com. Pick-up in store is free of charge.

Pick-up at a parcel point

You have the possibility to request delivery of your order to domestic (inside Hungary) parcel points. You can choose from the following parcel delivery points: Foxpost, GLS, Hungarian Post (MPL). Delivery to parcel points abroad is not available.

Home delivery

You have the option to request home delivery.

Our partner for domestic (inside Hungary) home delivery is the Hungarian Post (MPL). Domestic (inside Hungary) home delivery is free of charge.

You can request international home delivery from our webshop to the following European countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. For deliveries to these countries, our shipping partner is GLS Hungary.

If you choose delivery abroad (to a non-Hungarian address), the following delivery costs will be added to your order, depending on the target country.

Zone I (Austria, Czech Republic, Croatia, Romania, Slovakia, Slovenia) - 24€
Zone II (Belgium, Bulgaria, Netherlands, Poland, Luxembourg, Germany) - 28€
Zone III (Denmark, France, Italy) - 32€
Zone IV (Estonia, Finland, Latvia, Lithuania, Portugal, Spain, Sweden) - 48€

As a general rule, we do not accept delivery outside the countries listed above, nor does the Webshop accept orders with a different delivery address.

16. Deadline for fulfilment

The general time limit for order fulfilment is 30 days after order confirmation at the latest. In the event that the Seller does not fulfil the order within the time limit, you are entitled to grant the Seller a grace period. If the Seller does not perform within the grace period, you are entitled to withdraw from the contract.

17. Reservation of rights and clause

If you have previously ordered goods from us but have not taken delivery of them (except where you have exercised your right of withdrawal) or the parcel has been returned to us marked "Not wanted", the Seller will fulfil the order provided that the purchase price and delivery costs are paid in advance.

The Seller may withhold delivery of the parcel until we are satisfied that the purchase price of the goods has been successfully paid in the case of online payment. If the price of the goods has not been paid in full, the Seller will draw the Consumer's attention to the need to supplement the purchase price.

18. Selling to abroad

The Seller sells both in Hungary and abroad, prices are quoted in Euros.

Purchases outside Hungary are also subject to our Terms and Conditions. The consumer in this case is a natural person who is an adult citizen or resident of a Member State and is acting outside the scope of his economic activity or profession. An undertaking is a person established in a Member State who purchases goods or services within the European Union and pursues an economic activity or profession.

The languages of communication and purchase are English and Hungarian. The Seller is not obliged to communicate in the language of the Member State of the Consumer.

The Seller shall not be obliged to comply with any non-contractual requirements laid down in the national law of the Member State of the foreign Consumer/Business in relation to the Goods concerned.

Foreign Consumers/Businesses may exercise their rights of redress in accordance with our General Terms and Conditions.

In the case of online payment, payment is made in the currency specified by the Seller. The Seller may withhold delivery of the goods until it is satisfied that the purchase price and delivery charges have been successfully paid. If the purchase price has not been paid in full, the Seller shall draw the attention of the Consumer/Company to the need to supplement the purchase price.

The Consumer/Company may request the delivery of the goods abroad, subject to payment of the applicable delivery charge abroad.

19. Information on the Consumer's right of withdrawal

Consumer information pursuant to Government Decree 45/2014 (26.II.):

The consumer is entitled to cancel the contract in accordance with the provisions of the Civil Code. According to Article 8:1, paragraph 1, point 3 of the Civil Code, only natural persons acting outside the scope of their profession, self-employed occupation or business activity are considered consumers.

The Consumer has the right of withdrawal without justification pursuant to Article 20 of Government Decree 45/2014 (26.II.). The Consumer may exercise his right of withdrawal in the case of a contract for the sale of goods within 14 days from the date of receipt of the goods.

The Consumer may also exercise his right of withdrawal during the period between the conclusion of the contract and the date of receipt of the goods.

Where the Consumer has made an offer to conclude the contract, he has the right to withdraw the offer before the conclusion of the contract, which shall terminate the obligation to make an offer to conclude the contract.

20. Consumer's right of withdrawal and termination, notice of withdrawal

The Consumer may exercise the right provided for in Article 20 of Government Decree No. 45/2014 (26.II.) by means of a declaration to this effect.

20.1. Validity of the consumer's withdrawal

The right of withdrawal shall be deemed to have been exercised within the time limit if the Consumer sends his/her declaration to us within the time limit (14 days).

The burden of proving that the Consumer has exercised his right of withdrawal in accordance with this provision shall lie with the Consumer.

The Seller shall confirm electronically to the Consumer the fact of the exercise of the right of withdrawal or the acknowledgement of the exercise of the right of withdrawal upon receipt of the Consumer's declaration of withdrawal.

20.2. Seller's obligations in the event of the Consumer's withdrawal:

20.2.1. Seller's obligation to refund

If the Consumer withdraws from the contract pursuant to Article 22 of Government Decree No. 45/2014 (26.II.), the Seller shall refund the total amount paid by the Consumer, including the costs of performance, such as the delivery charge, within 14 days of the date of becoming aware of the withdrawal. Please note that this provision does not apply to any additional costs caused by choosing a mode of delivery other than the usual, less costly one.

20.2.2. Method of reimbursement by the seller

In the event of withdrawal/cancellation pursuant to Article 22 of Government Decree 45/2014 (26.II.), the Seller shall refund the amount due to the Consumer in the same way as the payment method used by the Consumer. If the Consumer agrees, the Seller may use another method of payment for the refund, but the Consumer shall not be charged any additional fee. The Seller shall not be liable for any delay due to a bank account number or postal address incorrectly provided by the Consumer.

20.2.3. Additional costs

If the Consumer chooses a different mode of delivery from the usual, less costly mode of delivery, the Seller is not obliged to reimburse the additional costs incurred. In such cases, we are obliged to reimburse up to the amount of the standard delivery charges indicated.

20.2.4. Right of retention

The Seller may withhold the amount due to the Consumer until the Consumer has returned the goods or has provided clear proof that he has returned them. We do not accept parcels sent by cash on delivery or postage paid.

20.3. Consumer's obligations in case of withdrawal/cancellation:

20.3.1. Return of goods

If the Consumer withdraws from the contract pursuant to Article 22 of Government Decree No. 45/2014 (26.II.), the goods must be returned immediately, but no later than 14 days after the withdrawal is communicated, or handed over to a person authorised by the Seller to take delivery of the goods. The return shall be deemed to have been effected within the time limit if the Consumer returns the goods before the expiry of the time limit.

20.3.2. Costs for the return of the goods

The cost of returning the goods shall be borne by the Consumer. The goods must be returned to the Seller's address. If the Consumer terminates the contract after the start of performance, he shall pay to the Seller a fee proportionate to the service provided up to the date of notification of termination to the Company. The amount to be paid by the Consumer in proportion to the total amount of the consideration laid down in the contract plus tax shall be determined. If the Consumer proves that the amount so determined is too high, the pro rata amount shall be calculated on the basis of the market value of the services provided up to the date of termination of the contract. We do not accept parcels sent by cash on delivery or postage paid.

20.3.3. Consumer's liability for depreciation

The Consumer shall be liable for depreciation resulting from the use of the goods beyond the use necessary to determine their nature, characteristics and functioning.

20.4. Exclusionary factors

The right of withdrawal cannot be exercised in the following cases:

Please note that you may not exercise your right of withdrawal in the cases provided for in Article 29(1) of Government Regulation 45/2014 (II.26.):

• In the case of alcoholic beverages, the fair value of which is subject to market price fluctuations beyond the Seller's control and the price of which was agreed between the parties at the time of conclusion of the sales contract, but the contract is not performed until 30 days after the conclusion of the sales contract
  
• In the case of goods or services which are subject to fluctuations in money market prices beyond the seller's control and which may be subject to the exercise of the right of withdrawal within a specified period
  
• For newspapers, periodicals, periodicals, with the exception of subscription contracts
  
• Goods which, by their nature, are inseparably mixed with other goods after delivery
  
• Except for residential services, contracts for the provision of accommodation, car rental, transport, catering, leisure services, where the contract has a fixed delivery date/period
  
• for the sale of a sound or video recording, computer software in sealed packaging, if the packaging has been opened by the Consumer after delivery
  
• For goods not prefabricated, manufactured on the instructions or at the request of the Consumer, or for goods which have been personalised for the Consumer
  
• In the case of digital content provided on a non tangible medium, where the Seller has commenced performance with the express prior consent of the Consumer and the Consumer has declared at the time of his consent that he acknowledges that he loses his right of withdrawal once performance has commenced
  
• For contracts concluded by public auction
  
• in the case of perishable goods or goods whose quality is short-lived
  
• in the case of a contract for the provision of a service, after the whole of the service has been performed, if the Seller has begun performance with the express prior consent of the Consumer and the Consumer has acknowledged that he will lose his right of withdrawal after the whole of the service has been performed
  
• in the case of a contract for work where the Seller visits the Consumer at the Consumer's express request to carry out urgent repair/maintenance work
  
• for goods in sealed packaging which cannot be returned after opening after delivery for health and hygiene reasons
  

21. Warranty for defects, Manufacturer's warranty, Statutory warranty information on consumer contracts

This section of the Consumer Information has been prepared pursuant to the authorisation of Article 9(3) of Government Decree No 45/2014 (26.II.26.), using Annex 3 of Government Decree No 45/2014 (26.II.26.).

This information applies only to customers who are consumers, the rules for customers who are not consumers are set out in a separate chapter.

21.1. General requirements for the contractual conformity of performance in consumer contracts

The goods must comply with the requirements of Government Decree 373/2021 (30.VI.2021) at the time of performance.

In order for performance to be deemed to be in conformity with the contract, the goods which are the subject of the contract must

• it must comply with the description, quantity, quality, type and have the functionality, compatibility, interoperability and other characteristics specified in the contract
  
• it must be fit for any purpose specified by the consumer and brought to the knowledge and acceptance of the undertaking by the consumer at the latest at the time of the conclusion of the contract
  
• it must have all the accessories, instructions for use, including installation instructions, installation instructions and after-sales support, as specified in the contract
  
• provide the upgrades specified in the contract
  

For performance to be considered as being in conformity with the contract - and - the goods covered by the contract

• be suitable for the purposes for which the relevant code of conduct, in the absence of a legal provision, technical standard or technical standard, provides for the same type of service
  
• it must have the quantity, quality, performance and other characteristics which the consumer could reasonably expect, in particular in terms of functionality, compatibility, availability, continuity and safety, which are normal for goods of the same type, taking into account any public statement, in particular in advertising or on a label, by the undertaking, its representative or any other person in the supply chain, concerning the specific characteristics of the service
  
• have the accessories and instructions that the consumer could reasonably expect, including packaging and instructions for installation
  
• it must correspond to the characteristics and description of the service presented by the undertaking as a sample, model or trial version prior to the conclusion of the contract
  

The goods need not conform to the above public statement if the seller can prove that

• he did not know and had no reason to know of the public statement
  
• the public statement has been duly corrected by the time of the conclusion of the contract
  
• the public statement could not have influenced the decision of the person entitled to conclude the contract
  

21.2. Specific requirements for conformity of performance in the case of goods incorporating digital elements

For goods containing digital elements, the seller must ensure that the consumer is notified of and receives any updates to the digital content of the goods or to the digital service associated with the goods, including security updates, which are necessary to maintain the conformity of the goods with the contract.

The seller must make the update available if the contract of sale

• provides for a one-off supply of digital content or a digital service, the type and purpose of the goods and digital elements and the specific circumstances and the nature of the contract are such as the consumer could reasonably expect; or
  
• the digital content provides for a continuous supply for a specified period, it must, in the case of a continuous supply for a period not exceeding two years, be provided for two years from the date of supply of the goods.
  

If the consumer fails to install within a reasonable time the updates made available in the manner specified above, the undertaking shall not be liable for the lack of conformity of the goods if it is due solely to the failure to apply the relevant update, provided that

• the business has informed the consumer of the availability of the update and the consequences of the consumer's failure to install it; and
  
• the failure of the consumer to install the update or the incorrect installation of the update by the consumer is not due to a lack of installation instructions provided by the undertaking
  

Defective performance cannot be established if, at the time of the conclusion of the contract, the consumer was specifically informed that a particular characteristic of the goods deviated from the requirements set out above and the consumer, at the time of the conclusion of the sales contract, specifically and expressly accepted this deviation.

21.3. Specific requirements of conformity of performance in the case of goods

The seller has failed to perform where the defect in the goods is due to their improper installation, provided that

• the installation forms part of the contract of sale and was carried out by the Seller or under the Seller's responsibility; or
  
• the installation had to be carried out by the consumer and the incorrect installation is the result of shortcomings in the installation instructions provided by the seller or, in the case of goods containing digital elements, by the provider of digital content or digital services
  

Where the contract of sale provides that the goods are to be installed by the seller or installed under the seller's responsibility, performance shall be deemed to have been completed by the seller when the installation is completed.

Where, in the case of goods containing digital elements, the contract of sale provides for the continuous supply of digital content or digital services for a specified period, the seller is liable for any defect in the goods in relation to the digital content or digital services if the defect

• in the case of a continuous supply for a period not exceeding two years, within two years of the completion of the goods; or
  
• in the case of a continuous service of more than two years, occurs or becomes apparent during the entire period of continuous service.
  

21.4. Warranty for defects

21.4.1. In which cases can you exercise your right to Warranty for defects?

In the event of a defective performance by the Seller, you may assert a claim for a Warranty for defects against the Seller in accordance with the relevant provisions of the Civil Code and, in the case of consumer contracts, in accordance with the relevant provisions of Government Decree 373/2021 (30.6.21.).

21.4.2. What rights do you have under a warranty for defects claim?

You have the following rights to claim under a warranty for defects:

You may request repair or replacement, unless the option chosen by you is impossible or would impose a disproportionate additional cost on the Seller. If you did not or could not ask for repair or replacement, you may request a proportionate reduction in the price or you may have the defect repaired or replaced at the Seller's expense or, in the last resort, withdraw from the contract.

You may transfer your chosen Warranty for defects to another, but you will bear the cost of the transfer, unless it was justified or justified by the Seller.

In the case of a consumer contract, it must be presumed, unless the contrary is proved, that the defect in the goods and the goods incorporating digital components, discovered within one year of the date of performance, existed at the time of performance, except where this presumption is incompatible with the nature of the goods or the nature of the defect.

In the case of second-hand goods, warranty and Statutory warrante rights are different from the general rules. Second-hand goods may also be defective, but account must be taken of the circumstances which led the purchaser to expect certain defects to occur. In the case of second-hand goods, some defects are more likely to occur with use and may become more frequent with time, so it cannot be assumed that second-hand goods are of the same quality as newly purchased goods. On this basis, the purchaser can only assert his warranty rights in the event of defects/defects which occur independently of the defects resulting from use. If the second-hand goods have a defect of some kind and the consumer has been informed of this, the Seller shall not be liable for the known defect.

The seller may refuse to bring the goods into conformity with the contract if repair or replacement is impossible or would result in disproportionate additional costs for the business, taking into account all the circumstances, including the value of the service in its unobjectionable state and the seriousness of the lack of conformity.

The consumer shall also be entitled to claim a proportionate reduction of the consideration or termination of the sales contract, in proportion to the seriousness of the lack of conformity, if

• the seller has not carried out the repair or replacement, or has carried it out but has failed to comply, in whole or in part, with the following conditions:
  
• The Seller must ensure the return of the replaced goods at his own expense
  
• If the repair or replacement requires the removal of goods which were installed in accordance with the nature and purpose of the goods before the defect became apparent, the obligation to repair or replace includes the removal of the non-conforming goods and the installation of the goods supplied as a replacement or repaired goods or the bearing of the costs of removal or installation
  
• refused to bring the goods into conformity with the contract
  
• there has been a repeated failure of performance despite the Seller's attempts to bring the goods into conformity with the contract
  
• the defect is of such a serious nature as to justify immediate price reduction or immediate termination of the contract of sale; or
  
• the seller has not undertaken to bring the goods into conformity with the contract, or it is clear from the circumstances that the seller will not bring the goods into conformity within a reasonable time or without significant detriment to the consumer
  

If the consumer wishes to terminate the sales contract on the ground of lack of conformity, the burden of proving that the lack of conformity is insignificant shall be on the seller.

The consumer is entitled to retain the remaining part of the purchase price, in whole or in part, in proportion to the seriousness of the lack of conformity, until the seller has fulfilled his obligations regarding the conformity of the performance and the lack of conformity.

21.4.3. General rules applicable

• The Seller must ensure the return of the replaced goods at his own expense
  
• If the repair or replacement requires the removal of goods which were put into service in accordance with the nature and purpose of the goods before the defect became apparent, the obligation to repair or replace includes the removal of the non-conforming goods and the putting into service of the goods supplied as a replacement or repaired goods or the bearing of the costs of removal or putting into service
  

The reasonable time limit for the repair or replacement of the goods shall be calculated from the date on which the consumer has notified the defect to the Seller.

The consumer must place the goods at the disposal of the seller in order for the repair or replacement to be carried out.

The reduction of the consideration shall be proportionate if it is equal to the difference between the value of the goods to which the consumer is entitled in the case of performance of the contract and the value of the goods actually received by the consumer.

The consumer's right of withdrawal from the contract of sale may be exercised by means of a declaration addressed to the seller expressing the decision to withdraw.

Where the lack of conformity affects only a specified part of the goods supplied under the sales contract and the conditions for exercising the right to terminate the contract are fulfilled in respect of those goods, the consumer may terminate the sales contract only in respect of the defective goods, but may also terminate it in respect of any other goods acquired together with them if the consumer cannot reasonably be expected to keep only the goods which are in conformity with the contract.

If the consumer terminates the sales contract in its entirety or, in accordance with paragraph 2, in respect of some of the goods supplied under the sales contract, he

• the consumer must return the goods concerned to the seller at the seller's expense; and
  
• the seller must reimburse the consumer for the price paid for the goods concerned as soon as he has received the goods or the certificate of return of the goods.
  

21.4.4. What is the time limit for making a warranty for defects claim?

You are obliged to report the defect as soon as it is discovered, but within 2 months at the latest. You may not claim for any defects beyond the 2 year limitation period from the date of performance of the contract.

The period of limitation does not include the time taken to repair the goods during which the customer was unable to use them as intended.

If a part of the goods is replaced or repaired, the limitation period for the warranty for defects shall start to run again for the part concerned. This rule also applies if the repair results in a new defect.

If the subject matter of the contract between the Consumer and the Seller is second-hand goods, the parties may agree on a shorter limitation period, but no shorter than 1 year may be agreed.

21.4.5. Against whom can I enforce a warranty claim?

You can assert a warranty claim against the Seller.

21.4.6. What are the other conditions for exercising your rights under the Warranty for defects?

No conditions other than the notification of the defect are required to enforce your right to a claim for a replacement within 1 year of performance, provided that you prove that the goods or services were provided by the Seller. However, after 1 year from the date of performance, you must prove that the defect existed at the time of performance.

21.5. Manufacturer's warranty

21.5.1. In which cases can you exercise your right to manufacturer's warranty?

In the event of a defect in movable goods, you can choose to claim either a Warranty for defects or a manufacturer's warranty.

21.5.2. What are your rights under a manufacturer's warranty claim?

As a manufacturer's warranty claim, you can only request the repair or replacement of the defective goods.

21.5.3. In which cases are the goods defective?

The goods are defective if they do not meet the quality requirements in force at the time of their placing on the market or if they do not have the characteristics described by the manufacturer.

21.5.4. What is the time limit for making a manufacturer's warranty claim?

You have 2 years from the date on which the goods were placed on the market by the manufacturer to make a manufacturer's warranty claim. After this period, you lose this right.

21.5.5. Against whom and under what other conditions can you enforce your manufacturer's warranty claim?

You can only exercise your manufacturer's warranty claim against the manufacturer/distributor of the movable item. You must prove that the goods are defective in order to make a manufacturer's warranty claim.

21.5.6. In which cases is the manufacturer/distributor exempted from its manufacturer's warranty obligations?

The manufacturer/distributor is only exempted from its manufacturer's warranty obligation if it can prove that:

• the defect was not detectable according to the state of science and technology at the time of placing on the market
  
• The defect in the goods results from the application of a legal or regulatory provision
  
• The goods were not manufactured or put into circulation in the course of his business
  

The manufacturer/distributor must prove 1 ground for exemption.

Please note that you cannot claim both a Warranty for defects and a manufacturer's warranty for the same defect at the same time. However, if you are successful in enforcing a manufacturer's warranty claim, you can enforce your warranty claim against the manufacturer for the replaced goods/repaired part.

21.6. Statutory warrante

21.6.1. In which cases can you exercise your Statutory warrante rights?

In the event of defective performance, the Seller is obliged to provide a Statutory warrante for the sale of new consumer durables listed in Annex 1 to the Decree and their accessories and components within the scope specified therein, pursuant to Government Decree 151/2003 (IX. 22.) on the mandatory warrante for consumer durables.

The legislation provides for the Statutory warrantee for consumer durables such as technical goods, machines, tools, the purchase price of which exceeds HUF 10,000.

The Seller may voluntarily provide a Statutory warrantee to a buyer who is a consumer, for which he must provide a warranty declaration.

The Statutory warrantee must be made available to the consumer on a durable medium no later than the time of delivery of the goods.

The Statutory warrantee must contain the following information:

• a clear statement that the consumer is entitled to exercise his statutory rights under the Warranty for defects free of charge in the event of defective performance of the goods and that these rights are not affected by the Statutory warrante;
  
• the name and address of the person liable for the Statutory warrante;
  
• the procedure to be followed by the consumer to enforce the Statutory warrante;
  
• the identification of the goods to which the Statutory warrante applies, and
  
• the conditions of the Statutory warrante.
  

The Statutory warrantee must also be provided to the consumer in Hungarian.

21.6.2. What are your rights under the Statutory warrante and within what time limits?

Under a Statutory warrante, the buyer may request repair or replacement, ask for a price reduction in cases provided for by law and, as a last resort, withdraw from the contract if the person obliged to provide the guarantee has not undertaken to repair or replace the goods within the time limit, cannot do so without prejudice to the legitimate interests of the beneficiary, or if the beneficiary's interest in the repair or replacement has ceased.

The consumer may also, at his choice, submit his claim for repair directly to the repair service indicated by the trader on the guarantee voucher, at the trader's head office, at any of his premises, branches or subsidiaries.

You may exercise your warranty claim for the duration of the warranty period, as defined in Government Decree 151/2003 (IX.22.), as follows:

• one year for a sale price of HUF 10 000 but not exceeding HUF 100 000
  
• two years for a sale price exceeding HUF 100 000 but not exceeding HUF 250 000
  
• three years for sales above HUF 250 000
  

Please note that failure to meet these deadlines will result in forfeiture of rights.

In the case of repair of the consumer goods, the Statutory warrante period is extended from the date of delivery for repair by the time during which the consumer could not use the goods as intended because of the defect.

The Statutory warrante period shall start from the date of delivery of the consumer goods to the consumer or, if the installation is carried out by the Seller or his agent, from the date of installation.

If the consumer puts the consumer goods into service more than six months after delivery, the starting date of the Statutory warrante period is the date of delivery of the consumer goods.

21.6.3. Procedural provisions concerning the Statutory warrante

The Seller shall endeavour to carry out the repair requested under the Statutory warrante within 15 days. The 15-day time limit starts on the day of receipt of the consumer goods.

If the repair or replacement takes longer than 15 days, the Seller must inform the Buyer of the expected duration of the repair or replacement.

Consumer goods which are fixed, or which weigh more than 10 kg, or which cannot be transported as hand luggage on public transport, with the exception of vehicles, must be repaired at the place of use. If repair cannot be carried out at the place of use, dismantling, installation, removal and return shall be carried out by the Seller or, in the case of a repair request made directly to the repairer, by the repairer.

If, during the first repair of the consumer goods during the specified guarantee period, the Seller establishes that the goods cannot be repaired, the undertaking shall replace the goods within eight days, unless the consumer has provided otherwise. If the consumer goods cannot be replaced, the seller must reimburse the consumer within eight days for the purchase price indicated on the proof of payment of the price of the consumer goods presented by the consumer, i.e. on the invoice or receipt issued under the VAT Act.

By accepting the General Terms and Conditions document, the purchaser agrees that the information may be provided to the purchaser by electronic means.

In the event that the Seller is unable to correct the consumer goods within 30 days

• if the purchaser has given his consent, the repair may be carried out at a later date, or
  
• if the buyer has not consented or made a declaration to the subsequent repair, the consumer goods must be replaced within 8 days after the expiry of the 30-day time limit without result, or
  
• if the Buyer does not agree to the subsequent repair or has not made a declaration to that effect, but the replacement of the goods is not possible, the Seller shall reimburse the Buyer within eight days the purchase price indicated on the invoice or receipt issued under the VAT Act, which is presented by the Buyer as proof of payment of the price of the goods.
  

In the event that the consumer goods are defective after the 3rd repair, the buyer shall be entitled, unless the buyer has provided otherwise

• to apply to the Seller for repair, or
  
• to request the Seller to reduce the purchase price proportionately pursuant to Section 6:159 (2) b) of Act V of 2013 on the Civil Code, or
  
• to have the consumer goods repaired or otherwise remedied at the Seller's expense pursuant to Section 6:159 (2) b) of Act V of 2013 on the Civil Code, or
  
• if the Buyer does not exercise these rights or has not declared this, the consumer goods must be replaced within 8 days, or, if this is not possible, the Seller shall reimburse the Buyer within 8 days the purchase price indicated on the proof of payment of the purchase price of the consumer goods presented by the Buyer - on the invoice or receipt issued under the VAT Act.
  

21.6.4. What is the relationship between the Statutory warrante and other warranty rights?

The difference between warranty rights and guarantee is that in the case of a guarantee, the burden of proof is lower for the Consumer.

The Seller's voluntary warranty undertaking shall not contain terms and conditions more disadvantageous to the Consumer than those provided for by the rules of the mandatory warranty within the duration of the mandatory warranty. After the expiry of this period, the terms of the voluntary statutory warrantee may be freely determined, but the statutory warrantee may not adversely affect the Consumer's statutory rights (based on an implied warranty).

21.6.5. Requirement for replacement within three working days:

You have the right to exchange the goods within 3 working days in the case of purchases made in a webshop.You may claim a replacement within 3 working days for consumer durables subject to Government Decree 151/2003 (22.IX.2003), which states that if you claim a replacement within 3 working days, the Seller must interpret the goods as having been defective at the time of sale and must replace them without further ado.

21.6.6. When is the Seller released from his Statutory warrante obligation?

The Seller is released from his Statutory warrante obligation if he proves that the cause of the defect arose after performance.

Please note that the provisions under "Procedural provisions on Statutory warrante" do not apply to the following consumer goods: electric bicycles, electric scooters, quad bikes, motorcycles, mopeds, passenger cars, motor homes, caravans, motor caravans, trailers, motorised watercraft. Notwithstanding the above, the Seller shall endeavour to meet the repair request within 15 days for these consumer goods. If the repair or replacement takes longer than 15 days, the Seller must inform the Buyer of the expected time for the repair or replacement.

Please note that you cannot make a warranty claim and a guarantee claim or a manufacturer's warranty claim and a guarantee claim for the same defect at the same time. Your rights under the Statutory warrante are independent of any warranty rights.

22. Warranty for defects, manufacturer's warranty, statutory warrantee information for non-consumer contracts

22.1. Warranty for defects

A non-consumer purchaser may make the following claims under a Warranty for defects:

• It may request repair or replacement, unless the remedy chosen by the nonconsumer buyer is impracticable or would involve disproportionate additional costs for the Seller compared to other remedies.
  
• If the repair or replacement is not requested or could not have been requested, the consumer may request a proportionate reduction of the price or have the defect repaired or replaced at the seller's expense or, as a last resort, withdraw from the contract.
  

He may switch from one warranty for defects to another, but the cost of the switch shall be borne by the buyer who is not a consumer, unless it was justified or the Seller gave a reason for it.

For purchasers who are not consumers, the period of validity of the right to claim under a Warranty for defects shall be 1 year from the date of performance.

For second-hand goods, the warranty and Statutory warrante rights are different from the general rules. Second-hand goods may also be defective, but the circumstances under which the purchaser could have expected certain defects to occur must be taken into account. In the case of second-hand goods, some defects are more likely to occur with use and may become more frequent with time, so it cannot be assumed that second-hand goods are of the same quality as newly purchased goods. On this basis, the purchaser can only assert his warranty rights in the event of defects/defects which occur independently of the defects resulting from use. If the second-hand goods have a defect of some kind and the consumer has been informed of this, the Seller shall not be liable for the known defect.

22.2. Manufacturer's warranty and Statutory warrante

Purchasers who are not consumers are not covered by any Statutory warranty or manufacturer's warranty.

In the case where the Seller voluntarily provides a Statutory warrante for a particular good, it shall be stated on the purchase of the good.

If the manufacturer of a good provides a Statutory warrante that also covers purchasers who are not consumers, the warranty may be enforced directly against the manufacturer.